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Onteigo Referral Program T&Cs

The following terms and conditions are applicable from 02/12/2024.

Completing a referral is deemed to be confirmation of having read and accepted the terms and conditions. 

 

These rules and any other rules specified by Onteigo Ltd (Hereinafter referred to as “Onteigo”) from time to time (“Referral Rules”) apply to any Referral. By participating in a Referral, you agree to be bound by the Referral Rules and by the decisions of Onteigo which are final in all matters relating to the Referral. Onteigo reserves the right to negate any referral in its absolute discretion for any reason and without notice in accordance with the Referral Rules. For the purposes of this Referral Program, A “Referral” is the introduction of a company or a company contact to Onteigo by an individual or existing client, in accordance with the Referral Rules. A “Referee” is a person or company that refers a company to Onteigo. A “Referred Company” is a company that is being referred by a Referee. A Referred Person is the person(s)/contact(s) provided by the Referee as the point of contact for the Referred Company.

 

Overview

 

This Referral Program is part of a lawful customer acquisition strategy, the referral incentive is provided solely as a marketing initiative, designed to help Onteigo win new customers via introductions from “Existing Customers” and “Advocates" and does not grant any preferential treatment to, or from, any party involved. Participation in the Referral Program does not create an employment or agency relationship between Onteigo and the Referee. Existing Customers are companies that are already customers of Onteigo. Advocates are individuals who are not existing customers of Onteigo. Both Existing Customers and Advocates may be referred to as "Referee".

Onteigo agrees to award £1000 (the “Referral Fee”) to the Referee, for a Referred Company that signs up with Onteigo (12-month contract) and becomes a customer. Onteigo will also award the Referred Company a 50% saving on their setup fee. There is only one Referral Fee paid for each Referred Company. To make a valid referral, you must complete and submit the Onteigo Referral Webform found at www.onteigo.com/referrals. Alternatively, you can email referrals@onteigo.com with the following details of the company you are referring: company name, company URL, company contact’s full name, company contact’s email address, brief description of business.

Referral Fee

Referrals made by Existing Customers:

  • Onteigo will deduct £1000 (inc. VAT) from the Referee’s monthly subscription.

  • Onteigo will deduct 50% from the Referred Company’s setup fee

Referrals made by Advocates:

  • Onteigo agrees to award a Referral Fee of £1000 (inc. VAT) to the Referee

  • Onteigo will deduct 50% from the Referred Company’s setup fee

Payment Conditions

Referrals made by Existing Customers: 

  • The subscription discount (Referral Fee) will be applied for the billing month following the Referred Company’s commencement date.

Referrals made by Advocates:

  • The Referral Fee will be paid to the Referee via BACS within 30 days after the Referred Company has paid their first monthly subscription invoice. 

Referrals will only be eligible if the Referred company is not already in conversation with Onteigo via any other channel. The Referred Company must enter into the contract to become a customer of Onteigo within twelve (12) weeks of a Referred Company being contacted by Onteigo. If the Referred Company terminates the contract before paying their first monthly subscription invoice, the Referee will not be entitled to receive the Referral Fee. All payments are discretionary. Onteigo reserves the right to change payment terms in the future.

In the event that Onteigo is (for whatever reason) unable to provide the indicated Referral Fee for a successful Referral, then the Referee will receive a substitute referral reward/gift of commensurate value subject to these same terms and conditions.

Referral Process

The Referee shall provide Onteigo with the contact details and all relevant information of the Referred Company as set out in the webform. Onteigo will review the referral and, if the Referred Company meets the conditions, Onteigo will notify the Referee of the successful referral. At this point, Advocates will be requested to provide their bank details solely for the purpose of processing the Referral Fee via BACS. If a Referred Company is sent by multiple Referees, whichever Referee submitted the Referral first will be deemed as the Referee. Webform submissions and responses will be tracked internally by Onteigo. Referrals will be deemed as ineligible if an existing customer refers to their own franchisee or a new location of a group that is already an existing customer.

Tax Obligations

The Referee acknowledges that the Referral Fee constitutes taxable income and agrees to report it as required by law to HMRC or whichever tax authority is applicable to them. Onteigo will not be responsible for any tax obligations related to the Referral Fee.

Confidentiality

The Referee agrees to keep confidential any proprietary or confidential information received from Onteigo during the referral process.

Governing Law

These Referral Rules and each Referral are governed by English law. Any disputes arising between Onteigo and any third party in relation to these Referral shall be subject to the exclusive jurisdiction of the courts of England and Wales (save that Onteigo shall be entitled to take action against a third party in any other jurisdiction). If any of these rules are deemed to be illegal, invalid or otherwise unenforceable, the affected rules shall be deleted from these Referral Rules but the remaining rules shall continue in full force and effect.

Data Protection

The Referred Company and/or Referred Person must be notified and have consented to their details being passed to Onteigo under this scheme before the date of the Referral. This is the responsibility of the Referee and is subject to the UK General Data Protection Regulation (GDPR) and/or any other applicable data protection laws. The referee will indemnify Onteigo for any loss or claim arising out of the referee's failure to procure such consent. The Referee may be named in communication between Onteigo and the Referred Company.

Other Terms

By submitting a referral, the referee confirms that they have obtained any necessary permissions from their employer to participate in this referral program and to receive the incentive. The referee also acknowledges and confirms that their participation does not create a conflict of interest or breach any contractual or legal obligations they are bound by. The Referee will indemnify Onteigo for any loss or claim arising out of the Referee’s negligence or failure to comply with their contractual or legal obligations.

Onteigo reserves the right to amend terms and conditions at any time. Any amendments will be clearly communicated in writing to all parties concerned. Onteigo reserves the right to terminate or suspend the “Onteigo Referral Program” at any time, for any reason.

Dispute resolution

In the event of a Referee not receiving a Referral Fee, a claim must be raised for consideration to referrals@onteigo.com within 120 days of the referral form submission. Any claims made after 120 days will not be eligible for a Referral Fee.

In the event of any dispute regarding these Terms and Conditions, the rules of the “Onteigo Referral Program”, conduct, results and all other matters relating to the “Onteigo Referral Program”, the decision of Onteigo shall be final and no correspondence or discussion shall be entered into.

Contact

If you require any further information regarding the “Onteigo Referral Program”, please email referrals@onteigo.com.

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